Quick reference
Short articles for live calls — open the one that matches what they just asked.
Live troubleshooting or vendor handoff — Wialon, TOPFLYtech, Streamax, SpartanLync contacts.
Support Centre
Help links, support emails, and escalation order for the K3 partner stack.
Terminal Industries asks for telematics API details — Wialon field answers and credential template.
Terminal integration form
Copy-paste guide for the Terminal provider onboarding form on Wialon Hosting.
They ask CAT-1 vs M1, which device fits, or dashcam vs enterprise / Amazon video.
CAT-1 vs CAT-M1
Connectivity tables plus B.C. dashcam program comparison.
They ask whether they must comply, when it takes effect, or what specs count.
B.C. Bill M-217 compliance
GVW threshold, required specs, phased rollout, and driver pushback.
They mention Geotab, Samsara, ELD, or tractor GPS and question adding K3.
“We already have telematics”
Copy-paste responses for the most common tractor-only objections.
They ask whether K3 is their ELD, need federal HOS compliance, or confuse OBD telematics with certified ELD.
Canada’s federal ELD mandate & K3
K3 does not sell certified ELDs — what OBD covers, certified vendor list, and complement products.
They ask how long units are off the road, whether a shop day is needed, or self-install.
Install & deploy model
OBD vs solar vs hardwired — install time and who can do it.
They ask why trailer GPS if tractors have ELD, or they run drop-and-hook / port dwell.
Trailer vs tractor GPS
What tractor telematics misses and how ValenSolar closes the gap.
They say their reefer unit already logs temperature.
Reefer OEM vs BLE add-on
OEM reefer logs vs K3 BLE + GPS for audits and claims.
They were quoted Geotab, Samsara, ISAAC, Motive, or Verizon Connect — need a fast counter on the call.
Enterprise telematics counter
Enterprise and Canadian ELD platforms — one-line win theme each, plus when to push or concede cab stack.
They ask whether telematics or video will lower premium, or broker renewal is coming.
Insurance & UBI starters
Bronze / Silver / Gold tiers, discovery questions, and discount framing.
Owner-operator or small fleet — cannot absorb enterprise minimums or long shop installs.
Small hauler sizing (1–10 trucks)
Starter / Growth / Protected tiers and land-and-expand close.
Cross-border containers, seal tamper, or who owns custody between handoffs.
Container custody & e-lock
E-lock program vs GPS-only tracking — when each is enough.
Remote asset, no power, multi-year battery — which M1 device fits?
Solar vs battery (CAT-M1)
WarriorX vs KnightX vs SolarX 310 vs TLP2-SFB chooser.
You are not sure which of the 17 motions to lead with after what they said.
Which sales motion?
Assets + need → start here — static decision tree for live calls.
They ask who supplies hardware, tire monitoring, dashboards, or what is on the roadmap.
Partner stack (TOPFLY · SpartanLync · Wialon)
Three partners — GPS OEM, Valor tire/temp/camera, and Wialon telematics — mapped to solutions.